Refund Policy

We stand behind our service with a 100% money-back guarantee. Your satisfaction is our priority.

Last updated: December 2024

Our Guarantee

100% Money Back

Full refund if your post isn't published or doesn't meet our quality standards.

Fast Processing

Refunds processed within 3-5 business days once approved.

Secure Escrow

Your money is held safely until the post goes live. No risk to you.

When You Get a Full Refund

You're entitled to a complete refund in these situations:

Post Not Published

If your guest post isn't published within the agreed timeframe (usually 14 days), you get a full refund automatically.

Quality Standards Not Met

If the published post doesn't include your backlink, is on the wrong website, or doesn't match what was promised.

Publisher Fraud

If we discover the publisher provided fake metrics or doesn't own the website they claimed.

Technical Issues

If our platform fails to process your order correctly or there are payment processing errors.

Partial Refunds

In some cases, you may receive a partial refund:

Content Modifications

If the publisher makes significant changes to your content that you didn't approve, but the post is still published with your link.

Delayed Publication

If your post is published significantly later than promised (but within 30 days), you may receive a partial refund as compensation.

What's Not Refundable

We cannot provide refunds in these situations:

Successful Publication

Once your post is successfully published with your backlink on the agreed website, the transaction is complete.

SEO Results

We don't guarantee specific SEO outcomes, ranking improvements, or traffic increases from guest posts.

Content Rejection

If your content is rejected by the publisher for not meeting their editorial guidelines (after you've been informed of the requirements).

Change of Mind

Once you've submitted an order and it's been accepted by a publisher, you cannot cancel just because you changed your mind.

How to Request a Refund

1

Contact Our Support Team

Email us at [email protected] with your order details and reason for the refund request.

2

Provide Documentation

Include screenshots, order numbers, and any relevant communication with the publisher to help us review your case quickly.

3

We Review Your Case

Our team will investigate within 24-48 hours and respond with our decision and next steps.

4

Refund Processed

If approved, your refund will be processed within 3-5 business days to your original payment method.

Refund Timeline

Request Review24-48 hours
Refund Processing3-5 business days
Bank Processing1-3 business days

Total time from request to money in your account: 5-10 business days maximum.

Dispute Resolution

If you disagree with our refund decision, we're committed to finding a fair solution:

  • Request a second review by our senior team
  • Provide additional evidence or documentation
  • Discuss alternative solutions (credit, partial refund, etc.)
  • Escalate to our management team if needed

We aim to resolve all disputes fairly and quickly, usually within 5-7 business days.

Need Help with a Refund?

Our support team is here to help with any refund questions or requests:

Email: [email protected]

Subject Line: "Refund Request - Order #[Your Order Number]"

Company: Guest Posts Marketplace

Address: 402 West Broadway, San Diego, California, United States

Response Time: We respond to all refund requests within 24 hours, even on weekends.